Welcome Home: Compliance education for SDA providers - Summer Foundation
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Welcome Home: Compliance education for SDA providers

Welcome Home is a package of compliance education resources for registered providers of specialist disability accommodation (SDA). The resources are designed to help providers understand their service obligations under the NDIS Practice Standards for SDA (Module 5) and explore a rights-based approach to service delivery.

Who should use this package? 

The Welcome Home package is designed for registered SDA providers, tenancy managers, executive teams and Board members. The content may also be of interest to SDA tenants or people seeking SDA and their supporters.

How does it work? 

The Welcome Home package is a free resource, designed for self-paced learning and you can also download the resources from the Resource Hub below.

Training modules

The Welcome Home package offers a set of training modules (Modules 1 – 6) that provide a comprehensive walk-through the SDA Practice Standards. Each modules includes tools and resources designed to support good practice.

New users

Register here to get started

Existing users

Login and begin a module below or go to your My Account and check your progress.

Free (Pre-reading for webinars)
A rights-based approach to SDA

Module 1: A rights-based approach to SDA

Begin here

Free (Pre-reading for webinars)
Rights and responsibilities

Module 2: Rights and Responsibilities

Begin here

Enrolment of SDA Properties

Module 5: Enrolment of SDA Properties

Begin here

Resources and feedback

The Executive Package contains a self-assessment tool designed to help you monitor your overall approach to service delivery and a set of podcasts from the Summer Foundation’s Reasonable and Necessary series that examine some of the key issues and challenges facing the SDA sector.

The Resource Hub contains an index and downloadable versions of all Welcome Home’s training modules, tools and resources. Additional webinar resources will be available at a later date.

Welcome Home Feedback: We are keen to hear how you find using the Welcome Home education package. If you would like to provide us with feedback about your user experience or the content please click on the Leave feedback button below.


A series of three webinars is also available, including presentation slide packs, facilitation notes, case studies and activity sheets.

Please note: we recommend Modules 1 and 2 as pre-reading.

Kirby in her home

Webinar 1: Understanding the SDA provider role

In this webinar you will learn about the service objectives and outcomes that an SDA provider is required to meet and the principles and practices that support a rights-based approach to service delivery.

Liz getting help

Webinar 2: Who should I work with? 

In this webinar you will learn about the different roles that support SDA service delivery and how an SDA provider should engage with these roles.


Webinar 3: Working with an SDA tenant 

In this webinar you will learn what a rights-based approach to service delivery looks like from the perspective of the tenant. This webinar has been co-designed with SDA tenants and people seeking SDA.


If you need any help using the Welcome Home package go to Get Help at the top of each page and send us a question.


The information provided in this education package and accompanying films and podcasts is intended as a guide only. It is not suitable for assessing specific compliance risks for individual SDA providers undergoing a certification audit. It does not constitute formal advice, and does not take into consideration the particular circumstances and needs of your organisation. Every effort has been made to ensure the accuracy and completeness of information in this education package at the date of publication. The Summer Foundation cannot be held responsible and extends no warranties as to the suitability of the information in this resource package for any particular purpose and for actions taken by third parties.


This publication is copyright. All intellectual property rights vests in the Summer Foundation. Material which is reproduced from this publication must include an acknowledgement of the source. Prior permission should be sought from the Summer Foundation.